In the digital era, customer reviews are crucial for establishing trust with consumers. Loox is a highly-rated eCommerce product review solution that offers a range of features for incorporating product reviews on your website. However, the lower-priced plans may present difficulties due to limited design functions and features.
Fortunately, with abundant alternatives available in the market, businesses can choose a solution that meets their specific requirements. This guide will provide an in-depth analysis of some of the top Loox alternatives, assessing their key features, pricing, benefits, and more.
1. Helplama
If you're new to running UGC campaigns or want to simplify the process of gathering reviews and user-generated content, consider using Helplama's helpdesk. This tool eliminates the need to manually search through extensive databases for customer reviews, saving you valuable time and effort.
By automating the collection of UGC and reviews from your devoted customers, Helplama's helpdesk streamlines the process and helps your marketing team. Additionally, the helpdesk automates the collection of Google and Trustpilot reviews, as well as user-generated videos, for use on your website or social media channels.
Features:
- Setting up Helplama's helpdesk is easy and affordable, requiring little to no training for your team to get started.
- One-click integration with popular e-commerce platforms like Shopify, Magento, and WooCommerce offers added convenience.
- Helplama also offers email support integration, along with the ability to draft AI-generated emails.
Pricing:
Their pricing plans will depend on what kind of services you need for your business. You can simply answer their questions so that you can see their offers.
2. Judge.me
Judge.me is a top-rated platform for collecting and showcasing customer reviews and star ratings. With this tool, you can easily send emails to your past customers, encouraging them to leave reviews directly within the email. If a customer fails to respond to the initial request, the app can automatically send a reminder email with incentives to persuade them to leave a review.
In addition, Judge.me offers pre-designed review widgets that make it simple to display your customer reviews in an attractive and professional manner. These widgets can be quickly implemented on your website, streamlining the process of sharing social proof with potential customers.
Features:
- Installing and configuring Judge.me is a straightforward process for users.
- The platform automatically detects spam reviews and sends them to the spam dashboard for further review, ensuring the authenticity and credibility of your customer feedback.
- With pre-made templates available, integrating Judge.me into your website is a seamless process.
Pricing:
- Free – $0.00
- Awesome – $15.00 per month
3. Ryviu
Ryviu is a versatile review platform that enables you to synchronize reviews from major platforms like Amazon, Etsy, AliExpress, and DHGate. With this tool, you can send custom emails to customers soliciting feedback after each purchase.
In addition to collecting reviews, Ryviu can boost your conversion rates by integrating customizable product reviews and Q&A widgets using tailored templates. One of the standout features is the Question & Answer feature, which allows users to ask questions directly on the product page.
To ensure smooth operations and prompt assistance, Ryviu has a 24/7 support team available to address all of your concerns.
Features:
- The support team is responsive and can assist you with making specific changes.
- You have a high degree of control over the aesthetics of the review and Q&A widgets.
- Importing reviews from multiple platforms is a breeze with only just a few clicks
Pricing:
- Free – $0.00
- Basic – $5.24 per month
- Advanced – $7.49 per month
- Unlimited – $14.99 per month
4. Ali Reviews
Ali Reviews is a well-regarded Loox alternative that simplifies the process of collecting, importing, and displaying customer reviews on your e-commerce store. The platform's intuitive interface enables you to send customized emails and SMS messages to solicit photo reviews, with the added benefit of rewarding reviewers with discounts.
Ali Reviews also offers a flexible and customizable product review widget that can be placed on different pages of your website. This tool is particularly suitable for small businesses operating on a limited budget and seeking an uncomplicated and user-friendly solution.
Features:
- The platform boasts a plethora of customization options and allows for centralized management through a single dashboard.
- With its intuitive user interface, Ali Reviews is an excellent choice for small businesses seeking a simple and user-friendly solution.
- Customers have praised the platform's helpful and friendly customer support team.
Pricing:
- Free – $0.00
- Starter – $9.9 per month
- Essential – $19.9 per month
- Premium – $49.9 per month
- Enterprise – $99.9 per month
5. Opinew
Opinew is a superb Loox alternative that caters to multichannel retailers seeking to automate the review generation and sorting process. The platform provides a review importer that allows you to import photo and video reviews from various sources, including Amazon, AliExpress, eBay, Oberlo, and Dsers.
Opinew enables you to solicit reviews from both current and previous orders using email and SMS review requests, as well as QR code printed requests in your packaging. Additionally, you can incentivize customers by offering coupons in exchange for text, image, or video reviews.
Features:
- Opinew seamlessly integrates with Google Shopping Reviews and offers image optimization services.
- The app is easy to install, and there are plenty of tutorial videos available for assistance.
- Customers have praised their excellent customer service for resolving any technical issues.
Pricing:
- Starter – $19.00 per month
- Growth – $89.00 per month
- Advanced – $199.00 per month
- Enterprise – $499.00 per month
Bottom-line
In this age of optimized customer experience, building customer trust is crucial for growing brands and retailers. The options discussed in this article are intended to help you scale your user-generated content by automating and optimizing your review collection processes.
For a cost-effective review management and customer service automation solution with a diverse range of features, consider the Helplama helpdesk.
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