As artificial intelligence (AI) continues to evolve, an increasing number of businesses are beginning to explore the potential benefits of implementing chatbot software into their operations. Chatbots can provide a wide range of benefits for businesses, from increased customer engagement and satisfaction to reduced costs and improved efficiency.

Chatbots are intelligent, interactive devices that can carry out tasks on behalf of people. They do this by leveraging machine learning and natural language processing (NLP) to understand the intent behind your customers' requests as well as account for each customer's entire conversation history when it interacts with them; then respond naturally in a human way.

However, with so many different AI chatbot software options available on the market today, it can be difficult to determine which option is right for your business. That’s why we’ve created this list of the best 7 AI chatbot software options currently available. You'll see below the features, pricing plans, and overview of each software so that you can make an informed decision about which chatbot is right for you.

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ManyChat

ManyChat is one of the most popular AI chatbot software platforms in use today. It allows you to create and manage automated conversations with your customers through Facebook Messenger. You can also use ManyChat to send broadcasts, create sequences of messages, and more.

In addition, ManyChat allows businesses to segment their audience and send targeted messages to specific groups of people. For example, a business could send a message to all of its followers who live in a certain city. This feature makes ManyChat an extremely effective marketing tool.

This not only helps to improve customer satisfaction but also reduces the need for customer support staff. ManyChat can also be integrated with a variety of other business tools, such as CRM systems and e-commerce platforms. This makes it an essential tool for any business that wants to streamline its customer communication.

Features:

ManyChat is one of the most popular AI chatbot software platforms on the market. It offers a wide range of features that make it an attractive option for businesses of all sizes.

Here is the list of features that you should know about:

  • Allows you to have follow-up questions through routing and conditional branching to keep the conversation
  • It is easy to use even for newbies who started using AI chatbots, you can create and deploy your own chatbot with guidance from the large community of users that are willing to help
  • Allows you to customize almost everything about your chatbot from its appearance to its behavior this will give you control over how your bot interacts with customers
  • Integration from other platforms such as Facebook, WordPress, Shopify, and more. This allows you to easily add powerful Chatbot capabilities to your existing online presence
  • You can choose your channel to automate your messages for more marketing sales and to give better support to your customers

Pricing:

ManyChat offers a freemium version where you can use the free version then you can upgrade it to the paid version to access more features.

Free – $0.00

  • Create 10 customer tags plus 24/7 email support
  • Get channel access to Instagram direct messages, Facebook Messenger, and WhatsApp
  • Automated conversations for unlimited custom flow to engage more with customers
  • Acquire new customers by using basic growth tools to drive leads to your automation

Pro – $15.00 per month

  • Everything from the free plan
  • Get channel access to SMS text messaging and email
  • Create unlimited tags, customize fields, and segments
  • Allows integrations tools that you have already been using
  • Engage unlimited contacts and expand your customer reach through unlimited access to growth tools

Premium – contact ManyChat to book a demo

  • Everything from the pro plan
  • No price scaling for number of contacts growth
  • Access to a custom-built automated assistant for your specific needs
  • Get premium live chat support and custom integrations with marketing systems, CRM, and ads

Tidio

Tidio is a chatbot that uses artificial intelligence to provide customer service. The bot is designed to simulate human conversation, and it can learn from each interaction to provide more personalized service.

The company behind Tidio, Aspect Software, claims that the chatbot can reduce the need for human customer service representatives.

The software can also be used to provide live chat support on websites and online stores. The chatbot is available in over 10 languages, and it can be integrated with various third-party applications.

Features:

Tidio is a chatbot software that offers a wide range of features to help you communicate with your customers. With Tidio, businesses can proactively reach out to visitors on their website, provide instant answers to questions, and resolve issues in real time.

Here is the list of features that you should know about:

  • A customizable chatbot that you can design to match your brand's style
  • Real-time messaging so you can respond quickly to customer inquiries
  • Automated messages that can be sent when you're unavailable or offline
  • The ability to track and analyze conversations with customers for better insight
  • Reach out to qualified leads at the right time and easily gather emails and contacts to generate more sales
  • Integrate live chat, messenger, email inbox, and Instagram with Tidio for instant response to your customers

Pricing:

You can use Tidio for free to explore limited features, then you can upgrade to a paid version to access more features. They offer a free trial to each paid version for you to try before you commit. All plans offer the ability to send automated messages, create chatbots, use canned responses, track email notifications, etc.

Free – $0.00

  • Get live chat conversations for up to 50 users
  • Allows chatbot conversations with 100 users
  • Access the app through desktop and mobile
  • Access to API JavaScript
  • Allows third-party app integrations plus email support

Communicator – $15.83 per month (Try a 7-day free trial)

  • Access all features from the free plan
  • Get live chat conversation to unlimited users
  • Add 5 operators to your team
  • Get email and 24/5 live chat support
  • Analyze conversation to improve your sales through data analytics
  • Track and view visitors on your website or store
  • Native Shopify integrations to boost your sales

Chatbots – $32.50 per month (Try a 7-day free trial)

  • Access all features from the communicator plan
  • Allows chatbot conversations with 40,000 users
  • Access to 35+ chatbot templates and a visual chatbot editor to
  • Allows Zapier integration to save time

Tidio+ – $240.83 per month (Try a 7-day free trial)

  • Access all features from the chatbots plan
  • Allows to customize the number of operations and engagements
  • Get email, 24/5 live chat, and 24/7 emergency phone support
  • Powerup your chatbots with artificial intelligence
  • Custom integration to connect CRM software with Tidio
  • Access email marketing tools to create successful email campaigns
  • Get chatbot building assistance, account reviews, and training sessions for your team

Try a 7-day free trial by Tidio by clicking the link below —

MobileMonkey

MobileMonkey is a powerful chatbot-building platform that lets businesses create AI-powered chatbots for their websites, Facebook Messenger, and other popular messaging platforms. With MobileMonkey, businesses can easily create chatbots without any coding experience.

They also offer a wide range of features that let businesses customize their chatbots to fit their needs. For example, businesses can use MobileMonkey to create chatbots that can answer FAQs, provide customer support, or even promote products and services.

Plus, there's no need to worry about coding; MobileMonkey's drag-and-drop interface makes it easy to create sophisticated chatbots without any technical expertise.

You can also use MobileMonkey's AI chatbot to offer customer service and lead your potential customers through the steps of completing their purchase.

Features:

If you’re looking for chatbot software that can help take your marketing to the next level, MobileMonkey is definitely worth considering. Their platform offers a wide range of features and capabilities that can help you engage with your customers and create powerful marketing campaigns.

Here is the list of features that you should know about:

  • Easily send and receive messages with your customers via Facebook Messenger and SMS/text messaging to communicate with them directly and build relationships with them.
  • AI-powered chatbots allow them to respond intelligently to customer queries and provide helpful support.
  • Seamless integration with a wide range of platforms, including Facebook, Shopify, WordPress, and many more to get started quickly and without any hassle.
  • Access to automation tools to easily manage large numbers of conversations with customers and automate routine tasks such as appointment scheduling, order taking, and more.
  • Automatically reach out and convert targeted prospects and website visitors by connecting email and accessing email tools

Pricing:

MobileMonkey offers different pricing options to meet the needs of businesses of all sizes. The company offers a free plan, as well as paid plans to scale your business.

InstaChamp Platinum – $9.95 per month

  • Allows send texts and images in DMs
  • Get 1,000 contacts and 500 mobile branding-free
  • Get responses on DM for unlimited keywords
  • Make an unlimited variety of mention replies to the story
  • Allows you to collect emails and phone numbers on DMs

MobileMonkey Startup Edition – $199 per month

  • Access all features from the InstaChamp Platinum plan
  • Get 1 inbox of multi-channel, send credits for up to 1,000, and get contacts for up to 3,000
  • Get SMS advanced automation, Facebook, webchats, and Instagram
  • Create drip campaigns on Facebook Messenger and for DMs on Instagram
  • Get quick satisfaction surveys and allows Zapier integrations

Aivo

Aivo is a powerful AI-powered customer service platform that enables businesses to provide personalized, speedy, and accurate customer service at scale. Aivo's ‘digital assistant' interacts with customers through natural language processing, making it easy for businesses to resolve customer queries without the need for human intervention.

Aivo can provide its customers with an exceptional level of service and support. In addition, Aivo's ‘learning center' constantly updates its Knowledge Base with new information, ensuring that the digital assistant is always up-to-date with the latest product information.

Features:

Aivo offers the best AI chatbot software in the market. It’s perfect for businesses that want to provide an amazing customer experience without having to worry about hiring more customer service staff. With Aivo, you can automate your customer service process and provide a human-like experience that will make your customers happy.

Here is the list of features that you should know about:

  • Detailed analytics to measure feedback, visualize data, and able to understand your customer's behavior
  • Get 24/7 omnichannel service to your customers to manage all your customer queries and complaints in one place.
  • A conversational engine that recognizes the needs and intent of your customers and offers exact answers
  • Offers natural conversation and open dialogues in multiple languages to support a global audience
  • Code-free. Create questions and answers and allows them to edit and publish them anytime without technical support

Pricing:

Aivo is a chatbot software that comes with a wide range of features. It has a pricing plan that suits everyone's needs. You can choose the pricing plan according to your requirement and budget.

Starter – Try a 30-day free trial

  • Access all messaging channels and get unlimited WhatsApp numbers
  • Access to conversational engine and self-service experience management
  • Get support integrations from the Zendesk chat
  • Access to specialized CX Analytics and Training capabilities
  • Get unlimited live chat support users plus online knowledge base support

Advanced – Contact Aivo to get a quote

  • Access all features from the starter plan
  • Allows satisfaction measurement
  • Access to report and conversations API
  • Access to 99.9% service-level-agreement (SLA)

Business – Contact Aivo to get a quote

  • Access all features from the advanced plan
  • Access to live chat analytics API and agent API
  • Get multi-bot with multilanguage support
  • Get satisfaction score and salesforce integration

Enterprise – Contact Aivo to get a quote

  • Access all features from the business plan
  • Get unlimited integrations with Studio
  • Get critical support 24/7

Try a 30-day free trial by Aivo by clicking the link below —

Meya AI

Meya AI has been featured in The New York Times, Wall Street Journal, TechCrunch, and more. It is an award-winning, artificial intelligence assistant that provides personalized recommendations and expert advice on the best products and services to help you save time and money.

With Meya AI, you can ask any question and get an instant answer, 24/7. You can also shop for deals, track your order status, find out when an item is back in stock, and more.

The Meya AI platform enables businesses to build and train bots to handle customer interactions just like a human would. In addition, the Meya AI platform also provides tools for managing bot interactions and analytics to help businesses improve their customer service.

Features:

Meya AI is a chatbot software that offers a wide range of features to its users. Meya AI allows you to create chatbots for customer support, marketing, sales, and more. You can also use Meya AI to create bots for your website or mobile app.

Here is the list of features that you should know about:

  • Ability to create and manage bots for Facebook Messenger, Skype, and Telegram
  • A wide variety of customization options for your bots, including the ability to add images, videos, and sounds
  • Ability to create dialog trees with branching paths, in order to create more complex interactions with your users
  • Integration with AI services like Google Cloud Platform and IBM Watson in order to provide even more powerful features
  • Offers comprehensive analytics and reporting tools that allow you to track and measure your chatbot's performance
  • A natural language processing engine allows you to create chatbots that can understand human language.

Pricing:

Meya AI pricing depends on the size of your company and the features you need. They offer a free trial for you to start to get a feel for the software before you make your final decision.

Pro – $799 per month (Try a 14-day free trial)

  • Access to all integrations
  • Get 1 production app
  • Access to 5k monthly-active users per month
  • Pre-buy monthly-active users discounts

Partner – $2,500 per month (Try a 14-day free trial)

  • Get 3 production apps
  • Allows joint solutions and roadmap
  • Pre-buy monthly-active users discounts

Enterprise – contact Meya AI to get a quote (Try a 14-day free trial)

  • Allows roadmap planning and joint solutions
  • Pre-buy monthly-active users discounts
  • Allows to customize production apps and monthly-active users volume

Try a 14-day free trial by Meya AI by clicking the link below —

Landbot

Landbot is a chatbot that uses artificial intelligence to simulate a conversation with a human. It is designed to help people with their everyday tasks, such as booking a table at a restaurant or buying a ticket to a movie. Landbot can also be used to provide customer service or support.

It is available in a number of languages, including English, Spanish, French, and German. Landbot is constantly learning and improving, so it can provide an ever-changing and engaging experience for its users.

In case you need a solution that can handle all sorts of interactions, then this is worth considering. You could install chatbots on popular messaging platforms and website widgets to interact with customers in an easy way – or even embed them directly from your site using one click.

Features:

Landbot is a powerful AI chatbot software that offers a wide range of features to help you create engaging and interactive chatbots for your website or Facebook page.

Here is the list of features that you should know about:

  • Offers 24/7 support so you can always get help when you need it.
  • Supports multiple languages, so you can reach users all over the world.
  • Offers customizable chatbot designs that you can choose from or create your own
  • Integrates with a variety of services, including Salesforce, Zapier, and more
  • Automate a wide range of tasks, such as sending out email notifications or creating leads in Salesforce.
  • You can configure Landbot to respond to specific triggers, such as a user visiting your website or clicking on a specific link.

Pricing:

Landbot pricing is based on the number of messages you want to send per month. You can try their free version to test out the software. To access more features, they offer three pricing plan that offers different advantages for users depending on their needs.

Starter – €24.00 per month (Try a 14-day free trial)

  • Allows basic integrations such as Zapier, Mailchimp, Stripe, and more
  • Power-ups customization such as adding notes, goals, and more
  • File upload for up to 1GB
  • Get support from the academy, email, knowledge base, and community

Pro – €64.00 per month (Try a 14-day free trial)

  • Access everything from the starter plan
  • Access to advanced flow operations and custom branding
  • Allows essential integrations such as google sheets, calendar, and more
  • Access to API and webhooks plus live chat support

Business – contact Lanbot for custom pricing

  • Access everything from the pro plan
  • Get priority support and team training
  • Dedicated success manager plus bot building service
  • Allows advanced integrations such as salesforce

Try a 14-day free trial of Landbot by clicking the link below —

Flow XO

Flow XO is a powerful tool that allows you to create and manage chatbots for your business. With Flow XO, you can easily add a chatbot to your website or Facebook page, and configure it to handle a variety of tasks, such as customer service, sales, or marketing.

Flow XO also makes it easy to integrate your chatbot with a variety of popular applications, such as Slack, Skype, and Twitter. In addition, Flow XO provides a robust set of tools for managing and tracking your chatbot's performance.

Features:

Flow XO offers a wide range of features that allow you to customize your chatbots however you like. You can add buttons, menus, and other interactive elements, and you can also use conditional logic to control the flow of conversation. Plus, Flow XO gives you access to a library of pre-made templates that you can use as a starting point for your own designs.

Here is the list of features that you should know about:

  • Provide more human-like dialogue by putting humor on your chatbots to build a relationship with your customer
  • Provide multiple answers for your chatbots for relevant questions chosen by customers during the interaction
  • Pre-filter customer data while they are on your site to increase the quality of leads and allow you to engage with your customers
  • Chatbots are also available for accepting payments through a conversation. It will take the customer to the payment portal to secure customer transaction
  • Provides a welcoming statement for your customers who visits your website and guides them to their purpose

Pricing:

Flow XO is a powerful workflow automation tool that can help you get more done in less time. It has a very affordable pricing plan that makes it accessible to everyone.

Free – $0.00

  • Access Flow XO for chat and workflow
  • Allows 500 interactions and email support
  • 2 weeks of logs and 5 bots or active flows

Standard – $19.00 per month

  • Access all features from the free plan
  • Allows 5,000 interactions and 5 team members
  • Get 3 months of logs and 15 bots or active flows
  • Allows to download user data and remove messenger branding
  • Get priority support for technical issues

Conclusion

As we move further into the 21st century, AI chatbots are going to become increasingly important. They will play a bigger role in both our personal and professional lives. AI chatbots are the next big thing in computing, and they’re going to make your life a lot easier.

Over the next few years, these programs are only going to get better and more user-friendly. Consequently, businesses that don’t begin using AI chatbots now will be at a disadvantage in the coming years. So if you haven’t started using them yet, now is definitely the time to do so.

We've compiled a list of the best AI chatbots available in the market. Check them out and see which one can best suit your needs.

Frequently Asked Questions (FAQs)

Question 1: What is an AI chatbot? An AI chatbot is a computer program that can mimic human conversation. It uses artificial intelligence (AI) to understand and respond to questions or commands.

Question 2: What are the benefits of using an AI chatbot? Some benefits of using an AI chatbot include providing 24/7 customer service, automating repetitive tasks, and increasing engagement with customers.

Question 3: What types of businesses can benefit from using AI chatbots? Any business that wants to provide better customer service can benefit from using AI chatbots. Some businesses that can particularly benefit from using chatbots include e-commerce businesses, retail businesses, and hospitality businesses.

Question 4: Are there any risks associated with using AI chatbots? There are some risks associated with using AI chatbots. One risk is that chatbots may not be able to handle all customer inquiries, which could lead to dissatisfied customers. Additionally, chatbots may not be able to properly understand customer intentions, which could lead to incorrect responses. However, these risks can be minimized by choosing a reputable chatbot platform and training the chatbot properly.