For Shopify store owners aiming to increase their conversion rates and establish customer trust, collecting and exhibiting high-quality product reviews is of utmost importance. These reviews are a powerful form of social proof that can help convince potential customers to purchase.
According to a Trustpilot report, almost nine out of ten consumers worldwide read reviews before buying products. This highlights the importance of studies in the buyer's journey and how much they rely on the opinions of their fellow shoppers.
To help you collect and display genuine customer reviews, it's essential to use a Shopify product review app. Such an app can help you streamline the process of organizing thoughts and enable you to showcase them beautifully on your site pages.
When choosing a product review app, it's essential to look for features that allow customers to include photos and videos in their reviews, automatically import reviews to Google Shopping, display product reviews on search pages using the Google review snippet, and send review request emails to customers automatically.
By using a high-quality Shopify product review app, you can enhance your customer's shopping experience and build trust with them, ultimately leading to increased sales and business growth.
1. Loox
Loox is a highly favored review app that automates the collection of product reviews from customers and showcases them throughout your online store to foster customer trust and credibility. Unlike most other review apps, Loox allows customers to submit photo and video reviews, providing an enriched experience.
Loox boasts an intuitive and user-friendly interface that makes it simple for anyone to establish automated review request emails and customize review widgets without requiring any coding knowledge. With Loox, you can display review carousels on the homepage and design a separate review page that showcases all the reviews of your store.
Features:
- Automate the process of sending review request emails to customers
- Incentivize customers to leave reviews by offering discounts for photo or video submissions
- Customize the appearance of customer review widgets to suit your store's branding and style
- Utilize photo reviews to create compelling post-purchase upsell offers
- Import reviews from AliExpress with a single click.
Pricing:
- Beginner – $9.99 per month
- Growth – $34.99 per month
- Unlimited – $299.99 per month
2. Fera
Fera is a highly acclaimed product review app that empowers you to collect customer reviews in various formats, including text, photos, and videos, and display them elegantly on your website. The app offers visually appealing widgets that you can personalize to showcase products and store reviews throughout your website.
With Fera, you can import customer reviews from several sources, such as Google, Facebook, and Etsy, and manage both new and existing reviews directly from the Shopify dashboard. Additionally, the app allows you to set up automated review request emails and motivate customers to submit reviews to your store by offering cashback, loyalty points, or discounts.
Fera is also an SEO-friendly app that generates review schema to exhibit review ratings on Google search and Google Shopping results. This maximizes social proof and boosts the click-through rates for your product pages, leading to increased conversions and sales.
Features:
- Customize visually appealing widgets to display products and store reviews attractively
- Enable customers to submit photo and video reviews to enrich the review experience
- Automate the process of requesting reviews from customers through email
- Motivate customers to leave reviews by offering rewards in cashback, loyalty points, or discounts
- Sync reviews from various sources, such as Facebook and Google, to have a centralized review management system
Pricing:
- Free – $0.00
- Startup – $7.00 per month
- Small – $19.00 per month
- Medium – $69.00 per month
3. Stamped
Stamped is a feature-rich Shopify product review app that simplifies the process of handling and managing reviews. With Stamped, you can moderate reviews, auto-publish the most highly rated ones, customize review widgets, and send review request emails to customers at scheduled intervals.
In addition to displaying customer reviews, Stamped allows you to showcase user-generated content from Instagram and create shoppable galleries to feature on your Shopify store pages. The app also offers detailed analytics reporting and sentiment analysis of customer feedback, which can help you improve the customer experience and drive more sales.
To explore Stamped's functionalities and features in more detail, we recommend reading our comprehensive review of Stamped.io.
Features:
- Automate the process of requesting reviews from customers through email
- Create a dedicated review page to showcase all your store's reviews
- Utilize SEO-friendly review widgets to enhance your website's search engine visibility
- Share your best reviews on social media with banners to maximize your social proof
- Leverage customer testimonials and photos to create effective retargeting ads
- Measure and analyze overall customer satisfaction to enhance the customer experience
- Seamlessly integrate with popular Shopify designing and marketing apps to streamline your workflow.
Pricing:
- Basic – $19.00 per month
- Premium – $49.00 per month
- Business – $119.00 per month
- Professional – $249.00 per month
- Enterprise – contact sales
4. Growave
Growave is a well-known Shopify marketing app that comes equipped with a remarkable review tool, allowing you to automatically collect product reviews via emails based on your customers' purchases. The app also enables you to display these reviews across your website using beautiful carousels and other layouts that align with your brand guidelines.
Growave streamlines the review moderation process by offering quick and easy ways to reply, thank, and publicly or privately address customer concerns. Additionally, the app lets your customers ask questions and receive answers from verified shoppers and your team, fostering trust and increasing conversion rates.
One of the standout features of Growave is its loyalty reward program. This built-in program allows you to provide shoppers with appealing offers and discounts, incentivizing them to submit authentic reviews and share your products on social media.
Features:
- Easily schedule review request emails based on delivery or order status
- Automatically synchronize reviews across multiple websites and countries
- Display product reviews on a dedicated page
- Embed a verification badge to showcase the authenticity of the reviews
- Create custom review forms to gather specific information
- Showcase product insights and characteristics purchased by the reviewer
- Optimize review snippets and frequently asked questions (FAQs) for better SEO performance
Pricing:
- Basic – $9.00 per month
- Starter – $19.00 per month
- Medium – $49.00 per month
- Growth – $99.00 per month
5. Lai
The LAI Product Reviews app is a widely used review app for Shopify stores that allows you to import reviews from various sources, including AliExpress, Amazon, and DSers. Its interface is designed to be intuitive and user-friendly, allowing anyone to easily set up and customize review widgets to fit their brand's guidelines.
Apart from this, LAI Product Reviews also offers incentives to customers to submit reviews by providing discounts and coupon emails for re-purchasing. The app generates SEO-friendly review snippets, displaying ratings on search engine results pages, which can help improve click-through rates and ultimately boost conversion rates.
Whether you are a drop shipper or selling your products, the LAI Product Reviews app is an excellent choice for collecting reviews from multiple sources and displaying them throughout your website pages.
Features:
- Choose from 18+ customizable review widget layouts
- Automatically send review request emails after orders are fulfilled
- Increase website traffic from social media and Google with social sharing and Google rich snippets features
- Upsell using coupon emails and review pop-ups
- Easily integrate with popular apps like GemPages, PageFly, and EPORLO
Pricing:
- Free – $0.00
- Essential – $4.95 per month
Bottom-line
By including product reviews, customer testimonials, and other similar content, you can provide an authentic view of your Shopify store. Rather than trying to force customers to make a purchase, it's important to communicate why they should choose your store over competitors.
When you display accurate ratings and reviews, customers are more likely to trust and believe in your store, leading to increased loyalty and retention. It's crucial to choose the right review app for your store and build credibility with your customers through authentic reviews.
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